Telkom Kenya


Telkom Kenya FAQ

Telkom is a leading provider of information and communications technology (ICT) services, providing fixed-line, voice, mobile, data, and information technology (IT) services across the globe. Telkom operates in 38 countries in the African continent including Kenya, South Africa and Nigeria.

Telkom airtime can be loaded using either a physical recharge voucher or digital vouchers. Physical recharge vouchers can be purchased from most shops within your region. Digital vouchers can be purchased online on the Carry1st Shop, no credit card needed!

The Telkom gift card voucher is a preloaded gift card with a set amount of money. Upon purchase, the code is sent directly to the recipient's number. The recipient enters the code to redeem the gift card. The process is fast, simple, and secure with payment options available for you.

Purchasing data for your phone number with Telkom airtime is simple.

  • Purchase Telkom gift card voucher on Carry1st Shop and dial *188*digital code# to activate it
  • To recharge your phone, press the call button
  • Select your preferred bundle package by dialing *180* and press the call button.
  • You will receive a text notification if your recharge was successful


The Carry1st Shop offers affordable rates on Telkom gift card vouchers. We accept secure payment methods, like PayPal, Chipper, Crypto, bank transfers, and more. We also offer discounted prices and offers from time to time!

  1. Go to shop.carry1st.com
  2. Scroll down to the Prepaid section
  3. Select Telkom 
  4. Select the Telkom Data or Airtime gift card voucher package you would like
  5. Enter your Telkom mobile number
  6. Add in the quantity of your purchase
  7. Purchase your Telkom Mobile gift card voucher through secure payment methods (no credit card needed)

Steps to redeem the gift voucher code on your Telkom Mobile account:

  1. Once you receive the code on your Telkom Mobile number
  2. Redeem the code by dialing *188*voucher code# 
  3. When you redeem the Telkom Mobile airtime or data balance will be reflected on your Telkom Mobile number automatically.

Please note: Telkom Mobile Gift Card vouchers are only valid for 3 years from activation.



This voucher code may only be redeemed by users with Telkom Mobile numbers.

This voucher code cannot be redeemed for cash, refunded, or returned, except as required by law.

All payments for Telkom Mobile gift card vouchers are final and not refundable and we do not allow exchanges on digital orders.

Value from this voucher code cannot be used: with Family profiles; to purchase other voucher codes or gift cards, in countries where Telkom is not available.

Strictly no resale of Telkom Mobile gift card vouchers, for personal use only.   

The value associated with this voucher code expires three years after the date of first activation and the expired voucher code may not be re-activated.

Offer not valid in combination with any other offer and cannot be exchanged for cash

Misuse of this voucher code may constitute fraud. In certain cases, we may limit or decline to honor the voucher code value if you are unable to present satisfactory proof of your identity upon our request.

You may be required to add a secondary payment method to use the voucher code value with Telkom Mobile.

Issuer is not responsible for lost or stolen voucher codes, or unauthorized use.

For full Terms and Conditions, customer service and more information, including how to determine the balance of your gift card, visit https://www.telkom.co.ke/ 


Purchase Telkom Mobile gift card voucher online on the Carry1st Shop