Noon

Noon FAQ

Noon is the Middle East’s homegrown marketplace. Discover and shop for products you love on an easy and secure platform. With fast delivery, easy payment and return options and a 24-hour customer service, find everything you need at competitive prices only on noon. All noon’s products are backed by their authenticity promise and noon warranty.

On the Noon website:

  1. Login or create an account on https://www.noon.com/saudi-en/
  2. Go to 'My Accounts' and select ‘noon credits’
  3. Enter the 16-digit Gift Card number and the 4-digit pin. Click on ‘Redeem’, and the amount will be added to your noon credit balance visible on the payment page.


On the Noon mobile app:

  1. Login or create an account on https://www.noon.com/saudi-en/
  2. Go to 'My Accounts' and select ‘noon credits’
  3. Enter the 16-digit Gift Card number and the 4-digit PIN. Tap on ‘Redeem’, the amount will be added to your noon credits balance visible on the payment page.


  1. Login with the same username and password as noon.com
  2. Select a product of your choice
  3. Click on ‘Add To Bag’
  4. Click on ‘Checkout’ and select Shipping Address
  5. On the payment page, select payment method "credits"

Noon Gift Cards can only be redeemed on noon.com (UAE and KSA). However, once redeemed, the Gift Card balance can be used on noon.com (UAE & KSA,) its affiliates mentioned below (region-specified): 

  1. SIVVI.com (UAE & KSA)
  2. noon Food (UAE)
  3. noon Grocery (UAE)
  4. noon Minutes (UAE & KSA)

Noon Gift Cards are valid for six months from the date of purchase or issue. Remember, Noon Gift Cards cannot be redeemed when the validity period is over.

No, Gift Cards do not have to be activated. Once redeemed on noon.com via entering a Gift Card number and PIN, they are ready to be used.

A Gift Card number is a unique sixteen (16) digit alphanumeric number required to redeem the gift card. It should not be shared with anyone under any circumstances.

  1. The Gift Cards are in the form of electronic vouchers and not physical cards.
  2. This eGift card has to be redeemed at https://account.noon.com/credits/
  3. The Gift Card can be redeemed on the noon website and mobile app.
  4. Once redeemed, the Gift Card balance can be used on noon.com (KSA), noon Minutes (KSA), and/or SIVVI.com (KSA).
  5. The Gift Card cannot be replaced, refunded, returned, reloaded, redeemed for more than face value, redeemed for cash, returned for cash, or transferred to another account.
  6. Gift Cards balance cannot be used to purchase goods or services at noon or any noon-affiliated property outside of the currency in which the gift card has been issued.
  7. Noon is not liable for any refunds or replacement if the gift card has not been redeemed before the expiry date.