Pick n Pay


Pick n Pay FAQ

Pick n Pay Group is a retailer in the fast-paced consumer goods industry. The Group operates a variety of store formats under three distinct brands: Pick n Pay, Boxer, and TM Supermarkets. Pick n Pay, which was initially launched in South Africa, has since expanded and now offers a convenient online shopping hub operating in Namibia, Botswana, Zambia, Nigeria, Eswatini, and Lesotho. Pick n Pay also owns a 49 percent stake in TM Supermarkets, a Zimbabwean supermarket chain. 



Pick n Pay prides itself on selling a wide range of items, including:

  • Food
  • Non-edible groceries
  • Liquor
  • Clothing
  • Pharmaceuticals
  • Building and hardware
  • General merchandise 

Pick n Pay stores also offer value-added services such as third-party bill payments, ticketing services, and financial transactions at till points.



To register for Pick n Pay online shopping:

  1. Go to https://login.pnp.co.za/login 
  2. Sign up with your email address
  3. Register and login
  4. Check availability for delivery before starting to shop
  5. Browse through the items
  6. Add selected items to trolley
  7. Select mode of payment
  8. Input delivery address
  9. Track your order


Pick n Pay gift card vouchers can only be used for in-store purchases. Present your digital code to the cashier to redeem.

To purchase a Pick n Pay gift card voucher, log onto shop.carry1st.com which offers affordable rates on the gift card vouchers. The Carry1st Shop has 60+ secure payment methods, like PayPal, Chipper, Crypto, bank transfers, and more. We also offer discounted prices and offers from time to time!

  1. Go to shop.carry1st.com
  2. Scroll down to the Lifestyle and Entertainment section
  3. Select Pick n Pay
  4. Select the Pick n Pay gift card voucher package you would like
  5. Enter your email address
  6. Add in the quantity of your purchase
  7. Purchase your Pick n Pay gift card voucher through 60+ secure payment methods (no credit card needed)

Please note: Always ensure to look out for Carry1st Bundles and Special Offers on the Carry1st Shop



  1. Locate your Unique Gift Code on your email.
  2. Present the Gift Voucher Code to the cashier when making your purchase.
  3. You can either use the full value or a partial value.

Please note: Pick n Pay gift card vouchers are only valid for 3 years from activation.



  • Pick n Pay Gift Cards are valid for three years from the date of card issue.
  • Gift Cards can be redeemed in-store only, at all Pick n Pay stores.
  • Gift Cards must be presented in conjunction with a Pick n Pay access card.
  • Pick n Pay Gift Cards cannot be exchanged for cash or credit notes and cannot be returned.
  • For purchases made using the Pick n Pay Gift Cards, please follow our Returns Policy.
  • Should you not utilize the full value of your Gift Card on your first purchase, a credit will remain on the card for future use.
  • Misuse of this voucher code may constitute fraud. In certain cases, we may limit or decline to honor the voucher code value if you are unable to present satisfactory proof of your identity upon our request.
  • Should the card be lost or stolen and it is used then neither Pick n Pay, or its agents will be liable for any reimbursement of any nature.

For full Terms and Conditions, customer service and more information, including how to determine the balance of your Pick n Pay gift voucher, visit https://www.pnp.co.za/pnpstorefront/tncs 


Purchase Pick n Pay gift card vouchers online on Carry1st Shop